- • How Insurance Works
- • A Regulated Industry
- • What is Risk?
- • Types Of Insurance
- • Choosing an insurer
- • Finding an insurer
- • Insurance Brokers
- • Product Disclosure
- • Common Exclusions
- • Making a claim
- • Disputes
- • Code of Practice
- • Catastrophe Arrangements
- • Insurance Fraud
- • Calculators
- • Consumer Tips
- • Useful Links
- • Useful Contacts
Australian and New Zealand Institute of Insurance and Finance
The Australian and New Zealand Institute of Insurance and Finance is the leading provider of education, training and professional development services to the insurance and financial services industry in Australia, New Zealand and the Asia Pacific region.
Financial Literacy Foundation
The Financial Literacy Foundation was established by the Australian Government in June 2005 to give all Australians the opportunity to increase their financial knowledge and better manage their money.
Australian Competition and Consumer Commission
The Australian Competition and Consumer Commission is an independent statutory authority that was formed in 1995 to administer the Trade Practices Act 1974 and other acts. The ACCC promotes competition and fair trade in the market place to benefit consumers, business and the community. It also regulates national infrastructure industries.
Australian Securities and Investments Commission
Australian Securities and Investments Commission is Australia's corporate, markets and financial services regulator and contributes to Australia's economic reputation and wellbeing by ensuring that Australia's financial markets are fair and transparent, supported by confident and informed investors and consumers. ASIC is an independent Commonwealth Government body.
Australian Prudential Regulation Authority
The Australian Prudential Regulation Authority (APRA) is the prudential regulator of the Australian financial services industry. It oversees banks, credit unions, building societies, general insurance and reinsurance companies, life insurance, friendly societies, and most members of the superannuation industry.
Financial Ombudsman Service
The Financial Ombudsman Service (FOS) independently and impartially resolves disputes between consumers, including some small businesses, and participating financial services providers. FOS independent dispute resolution processes cover complaints about financial services including banking, credit, loans, general insurance, life insurance, financial planning, investments, stock broking, managed funds and pooled superannuation trusts.
Institute of Actuaries of Australia
The Institute of Actuaries of Australia is the sole professional body for actuaries in Australia. It is the public face of a learned profession, which represents the interests of its members within Government, the business community and the general public.
Insurance Statistics Australia
Insurance Statistics Australia (ISA) was established in 1988 by a group of Australian insurance companies wanting to produce management information of relevance to the pricing and profitability of selected classes of insurance business. Since its introduction, ISA has become an authoritative information source for the insurance industry, managing data on behalf of the ISA members and Insurance Council of Australia.
National Insurance Brokers Association
National Insurance Brokers Association (NIBA) is the peak professional body for insurance intermediaries and represents insurance brokerages, authorised representatives and underwriting agencies and wholesale brokerages licensed to operate in the life and general insurance sectors.
National Motor Vehicle Theft Reduction Council (Car Safe)
The National Motor Vehicle Theft Reduction Council (NMVTRC) is a joint initiative of all Australian governments and the insurance industry. It's mission is to drive down Australia's unacceptably high level of vehicle theft. This will benefit the economic and social well-being of the nation.
The Australian Government Office of the Privacy Commissioner
The Office of the Privacy Commissioner is an independent Office which has responsibilities under the federal Privacy Act 1988 (Cth).
Emergency Management Australia
Emergency Management Australia sponsors a range of programs and activities that engage communities in building resilience to the effects of emergencies and disasters.