Insurance Council of Australia


Tips for disaster recovery

Australia is a country prone to flooding, bushfires and severe storms. Holding adequate insurance over your assets helps prudent Australians to recover when homes, contents, vehicles or businesses suffer damage and loss. The Australian insurance market is highly competitive and there is a wide range of choice between products – However, there are a number of general principles that are similar in terms of how a claim is made and managed following a disaster event.

The following universal tips may assist consumers who hold a valid insurance policy in making a claim and understanding what a typical insurance claim process looks like, you should however clarify with your insurer at the time of making a claim what that insurance company’s precise process will be.

Tips for disaster recovery

Further information

For further information please contact:

Karl Sullivan, General Manager Risk & Disaster

p: (02) 9253 5155
f: (02) 9253 5111